HEALTHCARE CONCIERGE

Give your people a guide.

Everyday care, help navigating what comes next, and guidance toward more cost-effective options, with a team walking your people through all of it.

WHAT IT IS

Guidance

everyday care, coordinated

WHAT IT’S NOT

Insurance

it pays no claims

WHO IT COVERS

Everyone

however they are insured

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01 / THE PROBLEM

Healthcare shouldn’t be this hard.

Finding a doctor

Comparing costs

Booking a specialist

Figuring out the bill

Nobody should have to navigate it alone.

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Caravan brings everyday care and personal support together so the people you serve can get care without the runaround.

02 / WHAT YOU GET

Everyday care.

Without the runaround.

Primary care

Members see a doctor when they need one, without paying at every visit.*

Specialists, labs & imaging

Access curated options with transparent, negotiated pricing.

Your care concierge

Help booking appointments, coordinating care, and finding prescription options.

Help with the big stuff

When something serious comes up, we help members understand their options and what they’ll cost. We don’t sell policies.

Healthcare Concierge is a care navigation and everyday care service. It is not insurance and is not a substitute for medical insurance. It does not pay claims and does not provide major medical or comprehensive medical coverage.

You are not handing them a phone number.

You are handing them a person.

03 / WHO THIS IS FOR

For the people who have coverage and still cannot get care.

Employers with a plan nobody uses

You pay for coverage and your people still delay care because they cannot work out where to go or what it will cost.

Organizations serving mixed populations

Some on your plan, some on a spouse’s, some on the marketplace. This works the same way for all of them.

Groups that want a benefit people feel

Not another card in a wallet. Someone who picks up and sorts it out on the first call.

04 / HOW SUPPORT WORKS

Think of us as their healthcare guide.

Need a doctor?

We’ll help you get care.

Need a specialist or MRI?

We’ll help coordinate it and understand the cost.

Need a prescription?

We’ll help look for cost-effective options.

Something doesn’t make sense?

You have someone to ask.

Real help. From real people.

Built for the care you use

and the questions nobody answers.

Day to day
Everyday care
The doctor visits, prescriptions, labs, and routine healthcare they actually use.
Just in case
Someone in your corner
Help understanding options, costs, and next steps for the bigger, unexpected events.
The result
A smarter way to get care
Everyday care handled, and a real person to call when something gets complicated.

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05 / BEING STRAIGHT WITH YOU

What this is, and what it is not.

What it is

  • Everyday care and a real person guiding it
  • Help finding doctors, booking specialists and reading bills
  • Guidance toward lower-cost options before you commit
  • Available to anyone in the group, however they are covered

What it is not

  • Not insurance, and not a replacement for it
  • It pays no claims and carries no deductible
  • It does not provide major medical or comprehensive coverage
  • It does not replace the plan you already have
06 / GET STARTED

Healthcare doesn’t have to feel complicated.

Tell us who you serve. We’ll show you what this looks like for them.

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